Privacy Policy

Effective Date: September 20, 2025

Introduction

This Privacy Policy outlines how District Institute of Education & Training (DIET), Ferozpur, an institution under the Department of Education, Government of Punjab (India), collects, uses, maintains, and discloses information collected from users of the website https://dietfzr.in and our official Android mobile application.

Information We Collect

We may collect personal identification information from users in various ways, including when users visit our website, use our mobile application, register on the site/app, subscribe to newsletters, fill out forms, or engage in other activities. The information collected may include:

• Name
• Email address
• Phone number
• Educational qualifications
• Device information (for mobile app users)
• App usage data and analytics
• Other relevant information as required for specific services

Mobile Application Information

Our official Android mobile application may collect additional device information including:

• Device model and operating system version
• Unique device identifiers
• Mobile network information
• App performance and crash data
• Push notification tokens (if enabled)

Important: The official DIET Ferozpur Android app is available ONLY on Google Play Store. Any app from other sources is unauthorized and potentially harmful.

How We Use Collected Information

DIET Ferozpur may collect and use users' personal information for the following purposes:

• To improve customer service and user experience on website and mobile app
• To personalize user experience across all platforms
• To process transactions and registrations
• To send periodic emails and push notifications regarding updates, notifications, and educational materials
• To respond to inquiries, questions, and requests
• To administer content, promotions, surveys, or other features
• To improve mobile app performance and fix technical issues
• To send important alerts and updates through the mobile app

Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our website and mobile application servers.

Minor Users (Under 18 Years)

Sharing Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our educational partners and government departments for the purposes outlined above. Personal data may be shared with government authorities when required by law.

Data Security and Compliance

We implement appropriate technical and organizational measures to ensure data security. Our data handling practices comply with applicable Indian data protection laws and regulations. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Third-Party Services

Our website may use third-party services for analytics and functionality improvements. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address. These third parties have their own privacy policies addressing how they use such information.

Government Property Notice

All content, documents, files, images, and materials available on this website and mobile application are the property of DIET Ferozpur and the Department of Education, Government of Punjab (India). Unauthorized reproduction, distribution, modification, or commercial use of any content from this website or mobile app is strictly prohibited and may result in legal action.

Mobile App Permissions

Our Android mobile application may request certain permissions to function properly:

• Internet Access: To fetch updates and content
• Storage: To download and save documents/notifications
• Notifications: To send important alerts and updates
• Network State: To check connectivity status

All permissions are used solely for legitimate app functionality and never for unauthorized data collection.

User Rights

Users have the right to access, correct, or request deletion of their personal information. To exercise these rights, please contact us using the information provided below. We will respond to such requests in accordance with applicable data protection laws.

Children's Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

Legal Jurisdiction

All legal matters, disputes, or issues arising from the use of this website and privacy policy are subject to the exclusive jurisdiction of District Courts at Ferozpur and Punjab & Haryana High Court at Chandigarh only.

Cookies and Tracking

Our website may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The mobile app may use similar technologies for analytics and performance monitoring. Users may choose to set their web browser to refuse cookies or to alert when cookies are being sent. Note that some parts of the site or app may not function properly if cookies are disabled.

Changes to This Privacy Policy

DIET Ferozpur has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your Acceptance of These Terms

By using this website or mobile application, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website or mobile app. Your continued use of the website or mobile application following the posting of changes to this policy will be deemed your acceptance of those changes.